On jun 17-2022 my son went to emergency to check for his heart pain. after he was released from the hospital around 6 pm. a report was given to him . when we get home we were reading the report we noticed that the ECG result were Abnormal. therefore, I called the hospital to mentioned about the ECG resoultThe woman that picked up the phone i guess the switch board around 8:15 pm. She was very unprofessional and rude and didn’t represent the good image of scarborough hospital. I hope your system recorded the conversations and see for your self.