MY FATHER 88 YEARS OLD WAS BROUGHT TO HOSPITAL ON FRI FEB 27 – LATE AFTERNOON. HE HAS PARKINSONS AND HAD EXTREMLY LOW BLOOD PRESSURE AND WAS NON RESPONSIVE BUT BREATHING OK WHEN AMBULANCE PICKED HIM UP. MY 85 YEAR OLD MOTHER WENT IN AMBULANCE TO HOSPITAL. SHE HAS SOME DEMINTIA AND DOES NOT SPEAK ENGLISH WELL. WHEN HE ARRIVED AT EMERGENCY THEIR WERE NO BEDS SO HE WAS PUT IN A WHEELCHAIR AND BROUGHT INTO THE ADMIN SIDE OF EMERGENCY. I FOUND OUT LATER- MY SISTER CALLED EMEGENCY AND WAS TOLD NO BEDS RIGHT NOW BUT THEY WOULD DO AS QUICK AS POSSIBLE. MY SISTER ASKED NURSE TO PLEASE AT LEAST GET A RECLING CHAIR AND BLANKET FOR HIM AND SHE SAID RIGHT AWAY. MY SISTER CALLED ME AND I WAS UPSET AND RUSHED TO HOSPITAL. WHEN I GOT THEIR- MY DAD IN A WHEELCHAIR AND MY MOM WERE SITTING IN ADMIN. THEIR WERE NO THER PEOPLE WAITING FOR EMERGENCY SERVICES. HE WAS NOT GIVEN A RECLING CHAIR OR BLANKET AS MY DAD WITH PARKINSONS AND LOW BLOOD PRESSURE IS MORE COMFORTABLE IN RECLING CHAIR AND WAS COLD AND NEEDED A BLANKET. I WENT TO NUSES IN STATION AND ASKED TO SPEAK TO A SUPERVISOR- SHE ASKED WHY- I SAID MY DAD SHOULD HAVE A BED- HE HAS BEEN HERE AN HOUR AND CANT JUST SIT IN A WHEELCHAIR. SHE AND ANOTHER NURSE CAME OUT AND SAID THEIR WERE NO BEDS IN EMERGENCY. I SAID TO THEM IF IT WAS YOUR DAD WOULD YOU WANT HIM TO JUST BE SITTING IN A WHEELCHAIR AND NOT IN A BED. ONE SAID IF IT WAS HER DAD HE WOULD BE SITTING WHERE MY DAD WAS- I SAID I DID NOT BELIEVE HER- THE OTHER NURSE TOLD ME HER BROTHER WAS IN EMERGENCY FOR 3DYS IN THE HALLWAY. I SAID THATS NOT RIGHT EITHER- AND I JUST WANTED MY DAD TO AT LEAST GET A BED. I ASKED FOR A SUPERVISOR TO SPEAK TO. SHE WENT AND CALLED AND WENT TO HAND ME PHONE- I SAID NO I WANT SUPERVISOR TO COME OUT TO SEE ME. A FEW MINUTES LATER A SUPERVISOR – EITHER CHERYAL OR SHARRON TOLD ME SORRY THEY WERE WORKING ON ANBED BUT HAD NO IDEA WHAT TIME AS THEY WERE BUSY AND FULL. IASKED HER – IN THIS WHOLE HOSPITAL THEIR IS NOT ONE BED TO BRING OUT FOR MY DAD. SHE SAID NO- I TOLD HER I DID NOT BELIEVE HER- I SAID I WAS GOING TO GO HIGHER- SHE SAIDOK YOU SHOULD. IU ASKED HER I WANTED TO SPEAK TO HER SUPERVISOR. I WAS HANDED A PHONE- A TONI MACLEOD- FROM ECHO BAY- WHICH IS ABOUT 45 MINUTES TO AN HOUR DRIVE TO HOSPITAL WAS SPEAKING TO ME. I SAID FROM ECHO BAY- IS THEIR NO ONE IN HOSPITAL. SHE SAID THAT SHE COULD DRIVE IN- I SAID NO I HOPE BEFORE THEN MY DAD COULD GET A BED. I ASKED HER TO FIND SOMEONE IN TOWN- SHE SAID SHE WOULD CALL ME BACK- SHE NEVER DID. BEFORE SHE HUNG UP I ASKED HER I WANTED THE PRESIDENTS NAME AND NUMBER- SHE SAID RON GAGNON BUT HAD NO NUMBER FOR HIM. I FELT SICK THEN AS IN THE WHOLE HOSPITAL THE ONLY SUPERVISOR ON WAS THE ONE I TALKEDTO. I COULD NOT BELIEVE THAT. ABOUT ANOTHER 1/2 HOUR WENT BY- NO BED- A NURSE TOOK MY DAD IN HIS WHEELCHAIR TO ANOTHER ROOM- MY MOTHER AND ME FOLLED- SHE DID A FEW TESTS AND THEN OPENED A DOOR FOR ECG ROOM WITH AN EMPTY BED- SHE SAID HE COULD STAY THEIR AS LONG AS NO ONE ELSE NEEDED IT. I SAID WHY WOULD NOBODY EVEN THINK OF DOING THAT 1 45 MINUTES AGO. SHE DID NOT ANSWER BUT TO SAY THEY WERE BUSY AND THEN ASKED IF I READ THE PAPERS. I KNEW SHE WAS TALKING ABOUT SOME HOSPITAL CUTS- I SAID YES I READ THE PAPERS BUT I DO NOT UNDERSTAND WHY THEIR WERE NO BEDS IN EMERGENCY. I WAS SO FRUSTRATED I TOLD MY MOM TO CALL ME AT HOME IF SHE NEEDED ME AS I WANTED TO USE MY COMPUTER TO FIND OUT WHERE TO COMPLAIN. I GOT OUR LOCAL MP DAVID ORIZETTI AND LEFT A MESSAGE AT HIS OFFICE TO CALL ME ASAP AFTER I LEFT MESSAGE OF COMPLAINT/ I CALLED HIS HOME AND LEFT 2 MESSAGES TO CALL ME ASAP. STILL NO CALL. I CALLED RON GAGNON OFFICE AS I FOUND HIS OFFICE NUMBER AND EXTION AND LEFT HIM MESSAGE TO CALL ME ABOUT COMPLAINT/ I CALLED HOSPITAL COMPLAINT LINE- LEFT MESSAGE AS NO ONE THEIR ON FRIDAY NIGHT WITH COMPLAINT/ I CALLED 2 VPS OF THE HOSPITAL ON COMPLAINT AND LEFT MESSAAGES/ I E-MAILED LOCAL PAPER WITH COMPLAINT FOR THEM TO RUN/ I E-MAILED SOO TODAY A COMPUTER PAPER WITH COMPLAINT/ I E-MAI// I AM SENDING YOU THIS TO HELP GET SOME ANSWERS. I HOPE TO GET SOME CALLS MONDAY- BUT EXPECT POLITACAL RESPONSES… WITH NO REAL ACTION. HERE ARE THE QUESTIONS I WOULD LIKE TO ASK AND HAVE ANSWERED. WHAT IS HOSPITAL POLICY WHEN ALL BEDS IN EMERGENCY ARE FILLED- AND PEIPLE ARE WAITING/ WHAT WOULD HAPPEN IF 3 MORE EMERGENCIES HAPPENED- WOULD THOSE PEOPLE AS WELL BE PUT IN WHEELCHAIRS BESIDE MY DAD/ WHY DI NURSE NOT KEEP HER PROMISE TO MY SISTER FOR RECLING CHAIR AND BLANKET AT LEAST/ DOES HOSPITAL REALLY HAVE NO OTHER BEDS IN WHOLE HOSPITAL TO BRING DOWN FOR PATIENTS/ WAS THEIR REALLY NO OTHER SUPERVIORS IN HOSPITAL I COULD HAVE TALKED TO IN PERSON OR WAS THEONE I TALKED TO ONLY ONE. WAS SUPERVISOR REALLY GOING TO DRIVE IN FROM ECHO BAY TO TALK TO ME– I AM SUERE SHE WOULD BUT SHOULD THEY IF NOT HAVE SOMEONE HIGHER UP IN HOSPITAL AT LEAST SOMEONE LOCAL TO COME IN FOR EMERGENCY/ DO THE SUPERVIORS HAVE TRAING AND SKILLS NEEDED TO PROBLEM SOLVE- LIKE IF A FEW BEDS NEEDED- COULD THEY NOT GET FROM A WARD TO BRING DOWN/ WHEN WAS LAST TIME RON GAGNON OR DAVID ORIZZETI BEEN IN EMERGENCY TO SEE WHAT IS REALLY GOING ON OR DO THEY JUST LOOK AT REPORTS AND NUMBERS/ WHAT IF RON GAGNON OR DAVID ORIZZETI DAD BE IN THAT WHEELCHAIR- WOULD HE SAY IT WOULD BE ACCEPTABLE/ THE NURSES ALL PRETTY WELL SAID I SHOULD COMPLAIN/ AND I COULD TELL IT LOOKED LIKE THEIR HANDS WERE TIED AND DID NOT KNOW WHAT TO DO. THE HOSPITAL HAS SIGNS AND PR SAYING WE CARE AND TOGETHER WE MAKE A DIFFERENCE- THEY SHOULD NOT PAY ONE MORE NICKLE ON THESE FALSE SINGS UNTILL THEY FIX THIS AND OTHER THINGS IN OUR HOSPITAL- WE HAVE NO WHERE ELSE TO GO – SO HOSPITAL CAN DO WHAT THEY WANT.. SORRY YOU DO NOT TRAT MY DAD LIKE AN ANIMAL. I ALSO WOULD LIKE TO KNOW WHEN A FULL REVIEW OF HOSPITAL POLICY AND ACTION WAS DONE AND WHAT GRADE THEY GOT. THEIR SHOULD BE ONE DONE FOR EMERGENCY SERVICES. I AM WRITING THIS AS MY 88 YEAR OLD DAD WITH PARKINSONS CAN NOT COMPLAIN ABOUT HOW HE WAS TREATED AS WELL AS MY MM- 85 YER OLD- DOES NOT SPEAK ENGLISH WELL WITH SOME DEMENTIA CAN NOT SPEAK TO HOW HER HUSBAND WAS TREATED. SHE SAID TO ME IN A SOFT VOICE- I KNOW ITS NOT RIGHT WHAT THEY DO TO YOUR DAD BUT WHAT CAN I DO… I AM SENDING THIS FOR THEM AND MANY MANY OTHERS WHO HAVE MAJOR COMPLAINTS ABOUT OUR EMERGENCY DEPT- BUT DO NOT KNOW WHERE T GO FOR HELP, THANK YOU PETER DELUCA APPRECIATE ANY HELP IN THIS SERIOUS MATTER. SOMEDAY SOON- A PERSON WILL DIE WAITING IN EMERGENCY. I HOPE RON AND DAVID- ITS NOT YOUR FAMILY