On June 23, 2008 I took my 6 year old son Tyler Meira to the emergency department with a fractured elbow. We arrived at the hospital at 12:30 p.m. and did not leave until 7:30 p.m. We were told that we would have a 3 hour wait which was understandable, but 7 hours, not acceptable!!!! We sat in the emergency room for 3 hours. Where, I became increasingly frustrated. I then walked up to one of the registration ladies asking them when my son would be seen. She answered rudely, that I would have to ask the nurse, then proceeded to chuckle and shake her head with another person. I then asked the nurse on duty at the time if Tyler Meira needed to have x-rays taken, she finally sent us into one of the rooms where we waited for another 2 hours to see a doctor. The doctor finally came in and ordered x-rays, and we waited another 2 hours just to have x-rays done on my son while he sat in agony. During the entire time 2 children Tyler’s age also came in with fractured arms and were taken immediately in to have x-rays done and were out of emergency within 2 hours!!!The service I received at this hospital is totally unacceptable. As I write this letter of complaint I am becoming increasingly frustrated, at the fact that my son was there for 7 hours in pain.!!!!! I need to know why we were overlooked, and I definitely need a response as to why some nurses who are there to help the sick and helpless, are heartless especially when their job are to be caring and sympathetic towards the sick!!!!!