Hello, My dad had an accident and is in Brampton Civic Hospital. He had knee surgery and brain injury and he is in Orthopaedic surgery department. Because of his brain injury he is keep forgetting where he is and don’t remember he should be on the bed and he is very confused and trying to keep getting off of his bed which is putting weight on his leg which is not good for him. We spoke to the nurse today (October 10th at 6:30 pm) and asked to restrain him which they said they cannot. We asked for head nurse and while we were on hold they hung up on us.We called back and asked for head nurse again and they were keep avoiding. Any time we request to speak with head nurse, every time we were told that he/she is on break. This is just so unprofessional and unacceptable. We also requested all 3 of his daughters can come and visit him (1 or 2 at a time) and requested 3-4 days ago to get more visiting hours as that makes my father feel more secure and good but we did not get any response yet. I will appreciate if someone can look into this matter and respond us as soon as possible. In this already stressful time this is the last thing a family should go through.
Patient name Chander Paul Gujral
My Contact number 647-882-3802
My email address is firstname.lastname@example.org