After my Mothers tests were complete ,June 10′ I paid my parking and tok my mother with her walker over to the parking lot. When we got there the elevator to the 4th floor parking was out of service. I walked my mother back over to the hospital where she was going to wait on the bench while I got the car. I walked up the eight flights of stairs to the car and joined the many, who were leaving the parking lot. It was a very long line getting to the gates. What a surprise I had when it was finally my turn and my paid ticket had expired and The machine wanted a credit card to add extra fees so I could leave the parking lot. What a rip off..It was their elevator that stopped working and I am sure there were others behind me that had to pay more as the delay in trying to get out of the lot was horrendous.