I decided to take the time tonight to document this somewhere online as I have had enough with the “Professional” staff of William Osler hospital in Brampton Ontario.
To give you a little background information, I have had to use the medical services of this hospital at least once personally and 6-7 times for a member of my family.
I want to start with a question that i wouldn’t mind have answered: Are respiratory problems – I.E. Shortness of breath, Low oxygen, chest pains, heavy cough – considered high on the priority list? – my answer is: not according to the “Professional”s at this circus of a hospital. with all due respect to the highly trained doctors who have spent all the 2 hours training on wikipedia.
I can’t even begin to talk about the wealth of negligence this place has to offer. My record time for waiting in the “Emergency” (haha so much for emergency) was 11 hours straight. i have waited for 7, 8, 9 hours in the past; tonight i was there for 4 hours before the person I was there with decided to leave and get their rest at the comfort of their own home instead.
I think a part of the whole waiting reason is perhaps the fact that only one doctor has to run around the entire place attending to people. I wonder how much of my tax/annual contribution money goes towards paying for more doctors in the Emergency and who exactly is enjoying this money to pay for their vacations…
The highlight of my night was the sarcastic nurses mocking the older ill man and laughing about the fact that he wasn’t breathing well, at his loud cough, and about the way he was begging to see a doctor. A “nurse” named Amy was the funniest of all… she was cracking those jokes better than Russell Peters on stage! best of all… her supervisor, the almighty “in-charge nurse”, was there laughing with her 🙂 all the best Amy, i will never forget those freaky fake contact lenses you were wearing! you were hilarious! you should probably perform for the patients – it will heal them right away!!! laughter is a great healer!
Folks… tonight I also broke another record… I found myself in the middle of a predicament with one of the staff members less than one minute after i stepped into the Emergency area… Right at the first screening/registration desk as she was having a nervous breakdown (post menopausal) on the man checking-in because he said he was there to see a doctor […because of his chest pain blah blah…].
I know there are many cases out there that are much worse. Unfortunately, in some cases people lost their lives due to negligence at this hospital, including a donor who gave $25,000 towards building it (http://www.hospitalcomplaints.ca/ComplaintDetail.asp?UID=16). We need to find a solution to this problem; whether it’s a complete staff revamp or force the management to spend more money on staff supervision and hiring competent people or whatever else is necessary. We need to make our word heard and save someone’s life. This must not go on any further.